Privacy Policy for Australian Residents
Protecting your personal information is our priority
Introduction to Our Privacy Policy
This Privacy Policy explains how govalirenex collects, uses, and safeguards your information in compliance with Australian privacy laws.
By using our subscription service, you consent to the collection and handling of your data as outlined below.
Information We Collect
We collect information you provide directly and data generated automatically when you use our site or services.
Direct Information Collected
- • Contact details provided for enquiries or consultations.
- • Subscription information including plan type and payment method.
- • Records of communications with our team.
- • Feedback and preferences shared during your subscription period.
- • Documents or files you voluntarily upload.
Automatically Collected Data
- • Device and browser information collected for security.
- • Usage data such as pages visited and session duration.
- • IP address for security and analytics.
- • Cookie identifiers for site functionality.
- • Referral URLs to understand site traffic.
How We Use Your Information
Your information is used only for service delivery, internal analytics, compliance, and communication.
- • To manage your subscription and consultations.
- • To respond to your enquiries and requests.
- • To improve our services and user experience.
- • To comply with legal and regulatory obligations.
- • To send updates or notifications as needed.
- • To process payments securely.
- • To maintain the safety and integrity of our site.
Our Promise: We never sell personal information and use strict safeguards to protect your privacy at every step.
Sharing Your Information
Information may be shared only with service providers or as required by law. We do not sell data to third parties.
Trusted Service Providers
We engage reputable vendors for payment processing and site management, selected for their commitment to data security.
Legal and Regulatory Compliance
We comply with all applicable data protection laws in Australia.
Anonymous Analytics and Statistics
Aggregated data is used for internal research and website improvements only.
Your Rights and Choices
You have rights to access, correct, or delete your information and to object or restrict processing in certain cases.
- • Request a copy of your data held by us.
- • Ask us to correct inaccurate or incomplete details.
- • Request deletion of your personal information.
- • Obtain your data in a portable format if required.
- • Object to certain data uses, such as marketing.
- • Request limits on how we use your information.
To exercise your rights, contact our privacy team using the details below. We will respond promptly.
How We Secure Your Data
We implement technical and organisational measures to protect your information from misuse, loss, or unauthorised access.
Technical Safeguards
- • Data encryption in transit and at rest.
- • Secure server infrastructure and firewalls.
- • Regular vulnerability testing and monitoring.
- • Access controls for sensitive data.
Organisational Measures
- • Staff training in privacy and security.
- • Strict confidentiality agreements.
- • Incident response procedures in place.
- • Periodic policy reviews and updates.
Data Retention and Storage
We retain your information only as long as needed for service delivery, legal, or regulatory purposes.
- • Held for the duration of your subscription.
- • Maintained as long as relevant to planning.
- • Stored for ongoing support and service history.
- • Kept only as required for compliance.
- • Used only with your permission and can be deleted.
You may request deletion of your data at any time.
International Data Transfers
If information is transferred outside Australia, we ensure safeguards are in place to protect your data.
- • Use of secure transfer protocols.
- • Contracts requiring recipient compliance.
- • Transfers only to trusted vendors.
- • Regular review of international partners.
Cookies and Tracking Technologies
We use cookies to enhance site functionality and user experience. You can manage cookies in your browser settings.
Types of Cookies
- • Enable site security and functionality.
- • Monitor website performance metrics.
- • Remember your site preferences.
- • Support user-requested features.
You can withdraw consent or adjust cookie settings at any time.
Changes to This Policy
We may update this policy in response to legal or operational changes. Updates will be posted on this page.
- • Email notification for significant updates.
- • Banner on our website for changes.
- • Updated effective date at page top.
- • Contact for questions about changes.
Please check this page regularly for updates.
Contact Our Privacy Team
If you have questions about this policy, please reach out using the details below.
govalirenex
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-3-9764-3359
Email: content@govalirenex.com
Last updated: August 29, 2025
Effective date: August 29, 2025